Return & Refund Policy

All sales are final. At this time because our stores products are custom made just for you. We are not issuing refunds on custom items. If you are not satisfied with the condition that your items arrived in. We may accept returns or exchanges, "Get in touch with us' via email info@ashedesignstudio.shop or by using the contact form. You may be eligible for an exchange or store credit. If the item is requested back for an exchange Ashe D.S. will cover the postage. Store credit is issued in the form of an Electronic Gift Card. You will have to proved proof of damage. Please submit your request no more than 5 days after delivery to qualify for an exchange or store credit. If a replacement item is not available, we will refund the full purchase price.

Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.